Privacy Policy Notice

 

The policy: This privacy policy notice is for this website; [http://www.adventure_sup.co.uk] and served by [Adventure SUP, Registered Address: 12A Eagle Crescent, Pucklechurch, Bristol, BS16 9SE, Operational Address: Avon Valley Adventure and Wildlife Park, Pixash Lane, Bath Road, Keynsham, Bristol, BS31 1TP.] and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, [Battle Archery & Battle Axes].

  • "you", "the user" refer to the person(s) using this website.

  • GDPR means General Data Protection Act.

  • PECR means Privacy & Electronic Communications Regulation.

  • ICO means Information Commissioner's Office.

  • Cookies mean small files stored on a users computer or device.

 

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because we do not share your personal information with ANY third party’s providers and we are only processing personal data for the core business purposes, staff administration (including payroll); accounts or records (ie invoices and payments); advertising, marketing and public relations (in connection with your own business activity). 

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

 

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to data portability;

  • the right to object; and

  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

 

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third-party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

Cookie Name       Life Span                     Purpose

svSession            Permanent                  Creates activities and BI

XSRF-TOKEN       Persistent cookie       Security

hs                         Session                       Security

_ga                       2 years                        Used to distinguish users.

 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users i.e.mailchimp.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

Our EMS provider is; Mailchimp. We hold the following information about you within our EMS system;

  • Email address

  • Subscription time & date

Resources & further information

 

Privacy Notice Policy Base: v.4.0 May 2018 

© 2019 by Adventure SUP & UK Active Outdoors Ltd.  Privacy Policy, Click Here  FAQ, Click Here

Terms and Conditions

Payments for all sessions are to be made in full at the time of the booking.

Cancellation Notice: We must receive advance notice, 48 hours prior to the session start date. UK Active Outdoors Ltd (Adventure SUP) reserves the right to change the session type or cancel a session if adverse weather conditions or unforeseen circumstances. Any cancelled session will be rescheduled to another date and time.

If using vouchers, we will reschedule the session as required, unless the voucher has not been redeemed or is past its expiry date.

Weather Conditions: We will contact you in case of adverse weather or inadequate conditions – once a session is booked, presume it will go ahead unless we contact you.

Opening Times: The office opening times are 9:00am to 9:00pm. The park entrance opens from 10:00am, closes at 6:00pm.

Rules:

  • I agree to abide by the UK Active Outdoors Ltd (Adventure SUP) code of conduct and obey the instructions of the UK Active Outdoors Ltd (Adventure SUP) staff, leaving the water immediately on being asked to do so.

  • I declare that I am able to swim 25 metres unaided.

  • I understand that no liability is accepted by the UK Active Outdoors Ltd (Adventure SUP) for the loss or damage of personal belongings taken onto the water, including (without limitation) wallets, spectacles, clothing etc.

  • I am not under the influence of any drugs or alcohol at the time making this statement.

  • I understand and accept that all activities will be carried out at my own risk and that UK Active Outdoors Ltd (Adventure SUP) will not be held liable in any way for any personal injury to myself or others, or any loss or damage including in relation to personal equipment and possessions used in accordance with the conduct of the business.

Medical Declaration / Health and Safety: Any person having any session with Adventure SUP must be medically fit to participate in their chosen activity. If you have any medical condition(s) or take a medication that affects the activity? You must inform us before the start of the session.

Under 18’s: Any child under 18 years old must have a parent / guardian on site at all times.

Photography and Video(s): Photo(s) and/or video(s) will be taken on the day (free of charge) unless specified otherwise. Any photo or video taken on the day  may be placed on social media to help promote Adventure SUP (UK Active Outdoors Ltd) as well as share between the participants. If you do not wish to have any of your photos placed on any of our social media pages, please let us know. We will always do our best to respect your wishes.